We appreciate you taking the time to give us feedback or ask questions. Hearing from our customers is how we learn to serve them better. We strive to reply to all inquiries within a few hours. If you are contacting us during store hours and need an immediate response, please call us at 610-253-1140.
WAL-MART CUSTOMERS PLEASE NOTE: We receive many emails from Wal-Mart customers seeking help with their "Genesis"- brand bikes. Although our store is called Genesis Bicycles, we have no connection to "Genesis"- brand bikes or Wal-Mart. We are an independent bike shop and carry only Trek, Electra, and Salsa brand bikes. Please do not contact us regarding parts or warranty service for bikes purchased at Wal-Mart. Instead contact the importer, Kent International at 800-451-5368. -Thank you.